VS HELPABLE — TWO FLAT PRICES, COMPARED STRAIGHT

Paste your URL. Get a working help center.

Branded portal, AI answers that cite your real docs and screenshots, tickets, and a widget. One flat price — with tickets and cited screenshots in the box.

60 seconds. No signup to try it. 14-day trial — no card.

See the honest side-by-side →

Type your domain. Watch this portal rebuild as yours.

help.yourapp.com
LIVE
Yourapp
Getting started with YourappGUIDE
Billing & invoicesFAQ
Ask AI — answers cite your docs0.9+ CONF
Claim help.yourapp.com — start free

The short answer

THE SHORT ANSWER

What’s the difference between SupportFlow and Helpable?

Both are flat-price alternatives to per-resolution AI support tools, and both build a knowledge base with AI answers. The differences: SupportFlow includes a full ticketing system (queue, statuses, email-to-ticket) where Helpable offers live chat and a contact inbox without ticketing, and SupportFlow preserves screenshots, diagrams, and tables on import and cites them inside AI answers, where Helpable’s AI answers from article text. SupportFlow starts at $29/mo (500 AI answers); Helpable at $25/mo (750 AI answers).

00 — THE NUMBERS THAT DIFFER

The numbers

Both tools bill flat — no per-resolution fees on either side
0 METERS
Only one of the two ships a ticketing system. It’s this one.
1 TICKET QUEUE
SupportFlow Starter — portal, KB, cited answers, tickets, widget
0 PER-RESOLUTION FEES

01 — AN HONEST MATCHUP

Both flat. Different boxes.

Helpable is good software with honest pricing — a knowledge base with AI answers and live chat, flat from $25/mo1. No meter, no per-resolution fees. On billing philosophy, we’re on the same side.

So this page can’t scare you with an invoice. The real differences are two: tickets — SupportFlow ships a full ticketing system, Helpable has chat and an inbox but no ticket queue1 — and screenshots: our AI answers cite the actual images and tables from your docs, not just the text around them.

Not an invoice this time — a packing list.

WHAT’S IN EACH BOX
Two flat-price help centers LIST PRICES AUG 2026 · NO METERS ON EITHER SIDE

Helpable — from $25/mo1

KNOWLEDGE BASE + AI ANSWERS✓
LIVE CHAT + CONTACT INBOX✓
TICKETING SYSTEM—
SCREENSHOTS CITED IN ANSWERS—

SupportFlow — from $99/mo

KNOWLEDGE BASE + AI ANSWERS✓
TICKETS — QUEUE, STATUSES, EMAIL✓
SCREENSHOTS + TABLES CITED✓
EMBEDDABLE WIDGET✓
SAME PHILOSOPHY · MORE DESK
HELPABLE: $25–299/MO BY AI-ANSWER VOLUME1 · SUPPORTFLOW: $99 / $299 / $499 AGENCY

02 — SIDE BY SIDE

The differences that decide it.

  Helpable SupportFlow
Pricing model Flat — $25 (750 answers), $49 (2,500), $149 (12,000), $299/mo (30,000 answers)1 Flat — $99 (750 answers), $299 (3,000, unlimited seats), $499 Agency (10,000 pooled)
Knowledge base + AI answers Yes — AI answers from your articles, with source links Yes — AI answers from your docs, with cited sources and confidence scores
Tickets No ticketing system — live chat + contact inbox1 Yes — queue, statuses, email-to-ticket on Team
Screenshots cited in AI answers No — answers cite article text Yes — images, diagrams, and tables survive import and come back inside answers
Setup Write or import articles, then configure Paste your URL — brand, logo, and docs imported in ~60 seconds
White-label / agency White-label on $299 Scale plan (3 knowledge bases)1 Agency tier — $499, 10 client portals, client logins, pooled credits

Competitor figures are list prices, and feature rows reflect each vendor’s published docs and pricing pages, as of August 2026 — sources below. Vendors change; verify current numbers before you decide. We’ll keep this table honest; tell us if it drifts.

FAQ — BEFORE YOU SWITCH

Choosing between two flat prices.

If your support is chat-and-articles only — no ticket workflow, no need for cited screenshots — Helpable’s $25 Solo plan includes 750 AI answers, the same as our $99 Starter, and it’s a solid tool. We’d rather tell you that here than have you find out after migrating.

When support means more than chat: a ticket queue for bugs and billing issues, email-to-ticket so support@ lands somewhere, and AI answers that show the annotated screenshot instead of describing it. If your docs are full of images and tables, that last one is the whole game.

You should. Ours is 14 days of Team, no card. Import the same docs into each, ask both the hardest question in your queue, and see which answer you’d want your customer to get.

LAST BAND — RUN THE TEST YOURSELF

Same docs, both tools. Compare the answers.

60 seconds to a live portal. 14-day trial — no card.