PRICING — FLAT, EVERY MONTH

The whole help desk, from $99 flat.

Every plan is the full product: branded portal, AI answers that cite your real docs and screenshots, tickets, and the widget. Never per seat. Never per resolution.

TWO PLANS — PICK BY VOLUME, NOT BY FEATURES

Same product. Different headroom.

Starter

One help center. Full AI answers. For one product.

$99/MO

or $82/mo — billed annually ($984)

  • 1 help center
  • 250 KB articles
  • 750 AI credits / mo
  • 3 seats
  • Branded help center portal
  • AI answers with citations
  • Widget + tickets
Start with Starter
UNLIMITED SEATS

Team

Unlimited seats. Email channel. Your domain. One flat number, whatever your headcount.

$299/MO

or $249/mo — billed annually ($2,988)

  • 1 help center
  • 1,000 KB articles
  • 3,000 AI credits / mo
  • UNLIMITED seats
  • Everything in Starter
  • Email-to-ticket (support@ becomes a queue)
  • Custom domain
Start 14-day trial
ANNUAL = 2 MONTHS FREE 14-DAY TEAM TRIAL · NO CARD OVERAGE: $10 PER 500 CREDITS

Pylon, 5 seats: $695/mo. Team: $299. We show you the math.

WHAT "FLAT" MEANS HERE

What flat means

Agent seats. Add your whole team.
$0 PER SEAT
Resolutions. The AI closing tickets costs you nothing extra.
$0 PER RESOLUTION
Seats. Add the whole team without adding to the bill.
$0 PER SEAT ON TEAM

NO FEATURE GATES ON THE CORE

Both plans ship the full desk.

The difference between Starter and Team is headroom and seats — articles, AI credits, and how many people can work the queue — not features held hostage. The portal, the cited AI answers, the widget, and tickets are in both.

If you're comparing bills with a per-resolution vendor, the arithmetic lives on the homepage — we show you the math there, itemized.

  • PORTAL Branded help center at help.yourapp.com — your logo, your colors.
  • AI Answers from your docs, citing the doc and screenshot they came from.
  • TICKETS Built-in queue, statuses, email notifications. Team adds email-to-ticket.
  • WIDGET One script tag. Search, AI answers, and tickets inside your app.
  • EXPORT Your articles and tickets are yours — export any time, no lock-in.

FAQ — THE BILLING QUESTIONS

Asked before every card is entered.

1 credit = 1 AI answer. Starter includes 750/mo, Team 3,000/mo, Agency 10,000 pooled. KB browsing, search, and tickets never use credits — only AI-generated answers do.

Nothing breaks. The portal, search, widget, and tickets keep working — they don't use credits. For AI answers, top up at $10 per 500 credits — about $0.02 per answer — or move up a plan. No penalty rate, no surprise overage bill.

Yes. Month-to-month, cancel from the dashboard in two clicks, export your articles and tickets whenever you like. Annual plans get 2 months free and run to the end of the paid year.

No. Add your whole team — $0 per seat. And when the AI resolves a ticket, that's the product working, not a line item. The plan price is the bill.

One app = one product with its own help center — its own KB, portal URL, branding, and tickets. Two products with separate docs and domains are two apps.

You get Team free for 14 days, no card. When it ends, pick a plan — or don't, and your portal pauses with your content intact and exportable. No surprise charges, because we never had your card.

LAST BAND — 60 SECONDS FROM NOW

The trial costs exactly nothing.

60 seconds to a live portal. 14-day trial — no card.