Settings
Configure the SupportFlow Capture extension to match your workflow.
Accessing Settings
Click the gear icon in the extension popup to open settings, or right-click the extension icon and select "Options".
Connection Settings
| Setting | Description |
|---|---|
| Server URL | Your SupportFlow instance URL (e.g., https://myapp.getsupportflow.com) |
| Extension Token | API token for authentication. Generate from Settings → API in admin. |
| Selected App | Which app to create guides for (if you have multiple apps) |
Capture Preferences
| Setting | Default | Description |
|---|---|---|
| GIF Duration | 10s | Maximum duration for GIF recordings (3-15 seconds) |
| GIF Frame Rate | 15 fps | Frames per second for GIF recordings (10-30) |
| Show Cursor | On | Include cursor in GIF and video recordings |
| Capture Delay | 0ms | Delay before capturing (useful for dropdown menus) |
| Auto-Enhance | Off | Automatically generate step descriptions with AI |
Keyboard Shortcuts
Use these shortcuts for faster capture. Customize them in Chrome's extension shortcuts settings.
| Shortcut | Action |
|---|---|
| Alt +Shift +S | Capture screenshot |
| Alt +Shift +N | Start new guide |
| Alt +Shift +F | Finish and upload guide |
Customize shortcuts: Go to chrome://extensions/shortcuts to change the default keyboard shortcuts.
Token Management
Manage your extension tokens for security.
Disconnect
Click "Disconnect" in settings to remove the current token. You'll need to re-authenticate to use the extension again.
Token Expiration
Tokens expire after 90 days by default. You'll be prompted to re-authenticate when the token expires.
Revoke Tokens
To revoke a token, go to Settings → API in the SupportFlow admin and delete the token. This immediately prevents the extension from authenticating.
Draft Management
The extension automatically saves your work locally.
Auto-Save
Guides are saved locally as you work. If you close Chrome, you can resume from where you left off.
View Drafts
Click "Drafts" in the extension to see saved work. You can resume or delete drafts.
Clear All Data
Use "Clear All Data" in settings to reset the extension. This removes all drafts, preferences, and authentication. Use with caution.